Who We Are

Recoveasy ("we," "us," or "our") operates the website www.recoveasy.com (the "Site"). Our goal is to provide a smooth and transparent shipping process for your convenience and satisfaction. Below you will find the details of our shipping process.

Shipping Costs

Free Shipping: We offer free shipping on all orders.

Shipping Area

Delivery Area: We ship worldwide.

Order Processing Time

Processing Time: Orders are processed within 1 business day, Monday through Friday.

Cut-off Time: Orders placed before 10:00 PM (EST) Eastern Standard Time (New York) will be processed the same business day. Orders placed after that will be processed the following business day.

No Processing: Orders will not be processed on Sundays or public holidays.

Delivery Time

Estimated Delivery: Orders are typically delivered within 5–9 business days after processing, depending on destination.

Shipping Process

Courier Services: We use reliable global carriers such as USPS, UPS, FedEx, DHL, and other trusted international couriers for all shipments.

Tracking Information: Once your order has shipped, you will receive an email with tracking information.

Damaged or Missing Orders

Damaged Orders: If your order arrives damaged, please contact us within 7 days to initiate a resolution.

Missing Orders: If your order is missing, please contact us immediately for assistance.

Contact

Do you have any questions or comments about this shipping policy? Please contact us:

Email: support@recoveasy.com

Opening hours:

• Monday – Friday: 08:00 – 20:00 (EST)
• Saturday – Sunday: 10:00 – 17:00 (EST)